Determine your goal and audience before you brief
Without clear goals and a specific audience, an infographic remains vague. Start with one main goal and one or two sub-goals. Think in concrete terms: inform, persuade, or activate. Link it to a KPI, such as number of downloads, clicks to a landing page, or time spent on the page. Then describe your primary target audience as specifically as possible: job title, prior knowledge, language level, sector, and what questions they have. Also mention the context in which the infographic will be viewed—website, social media, presentation, or print—because the channel determines the format, text length, and contrast. Are you considering interactive elements or functionalities? Read more about the possibilities of an interactive infographic. Would you like to know how we work with goals, context, and input? Take a look at our working method.
Determine what tone is appropriate (businesslike, enthusiastic, accessible), what terminology you do or do not want to use, and what objections or misconceptions you need to refute. Finally, determine the hierarchy: what should someone understand in 3 seconds, 10 seconds, and 60 seconds. This layering forces choices in headlines, visuals, and microcopy, and prevents everything from seeming equally important.