Step 1. Objective, target audience, and distribution plan
Success starts with focus. Determine the instructional goal, the target audience, and the context in which the viewer will watch your animated video. Does someone need to assemble a product, set up software, or safely perform a process? Formulate one main goal, supplemented with one or two subgoals if necessary. In addition, determine what prior knowledge the viewer has and in what environment the video will be used, for example, onboarding, e-learning, service portal, intranet, YouTube, or social media. For HR and L&D purposes, animation is a particularly effective tool for training and onboarding.
Select your channels and formats right away. An instructional animation works differently on mobile than on desktop, and differently in an LMS than on LinkedIn. Plan variants for aspect ratios 16:9, 1:1, and 9:16, and decide whether you want to score with or without audio. Finally, define KPIs such as view rate, completion rate, drop-off points, and action on CTAs, and plan how you will measure them. For physical products, a product instruction animation is ideal; for software, a software tutorial animation with clear UI steps works best.
- Output: target and target group document, core message, channel selection, and KPIs.
Step 2. Script that converts instructions into understandable steps
The script provides structure and pace. Write in clear, active English and use a logical sequence: context - goal - steps - repetition - CTA. Make instructions modular with short chapters so that you can easily reuse or update them later. Aim for 90-120 seconds for a core video, or opt for a series of micro-instructions of 30-60 seconds per task.
Decide on voice-over, subtitles, or both. In environments without sound, subtitles and on-screen text are essential. Only use jargon if the target audience understands it and avoid cognitive overload: one message per shot. Also record compliance tones for sectors such as government and healthcare and note any multilingual variants.
- Output: final script with timing and CTAs.